As part of our commitment to quality we provide a 5-year guarantee on all Storemasta products, provided that they have been used at all times, in the correct manner. If an item has been incorrectly supplied, received damaged or is faulty, simply follow the Returns Procedures detailed below.
Storemasta will arrange collection of the item(s) free of charge. Contact the Storemasta team on 1300 135 223 or support@storemasta.com.au and we will issue you with a Goods Return Form, explain the next steps and discuss the easiest and most convenient way for us to collect the product.
Upon receipt of the item(s) we will inspect the product and if it is proved to be faulty or incorrectly supplied we will refund you for the full value within 30 days.